[Last amended: 13 July 2020]
The most recent security strategy has consolidated components from the General Data Protection Regulation (GDPR) as we act in agreement to its own data preparing rules.
Data PAYIZA COLLECTS
We need you to comprehend the sorts of data we gather when you register for and utilize Payiza's administrations
Data you give to us at enlistment
At the point when you make a Payiza Account, you give us individual data that incorporates your contact data (Email Address, name, and a secret word). You can likewise decide to include a telephone number for SMS or Google Authenticator record to be utilized for 2FA check for improved security.
Data we gather while confirming client character
To consent to worldwide industry administrative gauges including Anti-Money Laundering (AML), Know-Your-Customer (KYC), and Counter Terrorist Financing (CTF), Payiza requires client records to experience client character validation for both Personal and Enterprise-level records. This involves gathering formal recognizable proof.
Data we gather as you utilize our administrations
Administration Usage Information
Through your utilization of the Payiza stage, we likewise screen and gather following data identified with use, for example, get to date and time, gadget distinguishing proof, working framework, program type and IP address. This data might be straightforwardly gotten by Payiza or through outsider administrations. This administration utilization information causes us our frameworks to guarantee that our interface is available for clients over all stages and can help during criminal examinations.
For all close to home and venture client accounts, we gather exchange data including store depictions, account adjusts, exchange history, withdrawals, request movement and conveyance history. This exchange information is checked for dubious exchanging action for client extortion assurance, and legitimate case goals.
For what reason DOES PAYIZA COLLECT THIS INFORMATION
To give and keep up our administrations
We utilize the data gathered to convey our administrations and check client personality.
We utilize the IP address and remarkable identifiers put away in your gadget's treats to assist us with validating your personality and offer our support. Given our legitimate commitments and framework prerequisites, we can't furnish you with administrations without information like distinguishing proof, contact data and exchange related data.
To ensure our clients
We utilize the data gathered to ensure our foundation, clients' records and chronicles.
We use IP delivers and treat information to secure against computerized misuse, for example, spam, phishing and Distributed Denial of Service (DDoS) assaults.
We examine exchanging movement with the objective of identifying dubious conduct right on time to forestall possible misrepresentation and loss of assets to terrible entertainers.
To agree to legitimate and administrative prerequisites
Regard for the protection and security of information you store with Payiza illuminates our way to deal with following guidelines, legislative solicitations and client created requests. We won't uncover or give any close to home data to outsider sources without survey from our legitimate case group as well as earlier assent from the client.
To gauge site execution
We effectively quantify and investigate information to see how our administrations are utilized. This survey movement is led by our activities group to constantly improve our foundation's presentation and to determine issues with the client experience.
We constantly screen our frameworks' action data and correspondences with clients to search for and rapidly fix issues.
To speak with you
We utilize individual data gathered, similar to an email address to connect with clients legitimately while giving client service on a ticket or to keep you educated on log ins, transations, and security. Without handling your own data for affirming every correspondence, we won't have the option to react to your submitted solicitations, questions and requests. Every single direct correspondence are kept secret and investigated inside for exactness.
HOW DOES PAYIZA PROTECT USER DATA
Payiza has executed various safety efforts to guarantee that your data isn't lost, mishandled, or adjusted. Our information safety efforts incorporate, yet are not constrained to: PCI Scanning, Secured Sockets Layered encryption innovation, pseudonymisation, inner information get to limitations, and exacting physical access controls to structures and documents. If it's not too much trouble note that it is difficult to ensure 100% secure transmission of information over the Internet nor technique for electronic capacity. In that capacity, we demand that you comprehend the obligation to autonomously avoid potential risk to ensure your very own data.
On the off chance that you presume that your own data has been undermined, particularly account as well as secret key data, if you don't mind lock your record and contact Payiza client assistance right away.
Get in touch with US
Use of the Payiza Platform/Payiza Services
Please read the following terms and conditions carefully before registering on, accessing, browsing, downloading or using the Payiza website located at payiza.com, and all associated sites linked to payiza.com, or the Payiza mobile application or any similar platform (hereinafter collectively, the Payiza Platform run by MBR Twenty Services Private Limited, having its registered office at 18, Ali Vihar, Sarita Vihar , New Delhi 110076, and headquartered at A1C, Sector 16, Noida, UP 201301 (hereinafter collectively, MBR Twenty Services Private Limited or Payiza ) on any device and/or before availing any services offered by Payiza on the Payiza Platform which may include services such as recharge or bill payment, digital products, semi-closed wallet service and marketplace service or any other service that may be offered by Payiza on the Payiza Platform (hereinafter individually, and collectively, the Payiza Services). For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all Payiza Services, whether offered by MBR Twenty Services Private Limited or its affiliates.
By registering on, accessing, browsing, downloading or using the Payiza Platform for any general purpose or for the specific purpose of availing any Payiza Service, You agree to be bound by the single-sign-on ID (hereinafter SSOID) terms and conditions set forth below as well as by the service-specific terms and conditions applicable to each Payiza Service (hereinafter collectively, the T&Cs). These T&Cs shall also include any additional or modified terms and conditions in relation to the SSOID or any additional or modified service-specific terms and conditions in relation to any Payiza Service or any future service that may be offered by Payiza on the Payiza Platform. By registering on, accessing, browsing, downloading or using (as applicable) the Payiza Platform or availing any Payiza Service or the SSOID, You automatically and immediately agree to all the T&Cs. If at any time You do not accept or agree with any of the T&Cs or do not wish to be bound by the T&Cs, You may not access, browse or use the Payiza Platform and immediately terminate Your availing the Payiza Services. Accepting or agreeing to the T&Cs will constitute a legal contract (hereinafter Agreement) between You, being at least 18 years of age and an individual user of the Payiza Platform or a customer or beneficiary of the Payiza Services, and Payiza. All services are rendered by Payiza through the Payiza Platform under the brand name “Payiza” (or any derivatives or variations thereof). Consequently, all the rights, benefits, liabilities and obligations under the T&Cs shall, as the case may be, accrue to the benefit of, or incurred by, Payiza, regarding Your use of Payiza’s digital services (which includes but may not be limited to prepaid recharge, bill payment, booking movie tickets, bus tickets, hotel rooms or flight tickets), the semi closed wallet service, the marketplace service or any such other services which may be added on the Payiza Platform and which will henceforth be a Payiza Service, from time to time. The Payiza Services shall be used by You subject to Your adherence with the T&Cs. As long as You accept and comply with these T&Cs, Payiza grants You a personal, non-exclusive, non-transferable, limited, revocable privilege to enter and use the Payiza Platform and/or avail the Payiza Services.
By tolerating the T&Cs, You acknowledge the accompanying:
Payiza may send cautions to the cell phone number furnished by You while enrolling with the Payiza Platform for the SSOID administration or on any refreshed versatile number hence gave by You on the Payiza Platform, or through email or message pop-ups. The cautions will be gotten if there should arise an occurrence of SMS, in particular if the cell phone is in 'On' mode to get the SMS, in the event of email, just if the email servers and email ids are utilitarian, and in the event of message pop-ups, if the client has empowered the receipt of such notices. In the event that the cell phone is in 'Off' mode or if the email servers or ids are not useful or in the event that the pop-up messages highlight has been killed, at that point You may not get the caution at all or get postponed messages.
Payiza will put forth best attempts to give cautions by means of SMS/email/pop-up messages and it will be esteemed that You will have gotten the data sent from Payiza as an alarm on the cell phone number or email id gave throughout, or according to, utilizing the Payiza Platform or profiting any Payiza Services. Payiza will not be under any commitment to affirm the legitimacy of the person(s) accepting the alarm. You can't hold Payiza obligated for non-accessibility of the SMS/email alert/pop-up messages administration in any way at all.
The SMS/email alert/pop-up message administration gave by Payiza is an extra office accommodated Your comfort and that it might be powerless to blunder, oversight as well as mistake. If You watch any blunder in the data gave in the alarm, Payiza will be promptly educated about the equivalent by You and Payiza will put forth most ideal attempts to redress the mistake as ahead of schedule as could be expected under the circumstances. You will not hold Payiza at risk for any misfortune, harms, guarantee, cost including legitimate cost that might be brought about/endured by You by virtue of the SMS/email alert/message pop-up office.
The clearness, coherence, exactness and instantaneousness of giving the SMS/email alert/message pop-up administration rely upon numerous components including the framework and availability of the specialist organization. Payiza will not be liable for any non-conveyance, deferred conveyance or twisting of the alarm in any capacity at all.
You will reimburse and hold innocuous Payiza and the SMS/email specialist co-op including its authorities from any harms, claims, requests, procedures, misfortunes, costs, charges and costs at all including lawful charges and lawyer's expenses which Payiza or the SMS/email specialist organization may whenever bring about, continue, endure or be exposed to as an outcome of, or emerging out of, any of the accompanying: (I) abuse by You or ill-advised or fake data gave by You; (ii) mistaken number or a number that has a place with a random outsider gave by You; as well as (iii) the client getting any message identifying with the reservation number, travel agenda data, booking affirmation, adjustment to a ticket, wiping out of ticket, change in transport calendar, delay, and additionally rescheduling from Payiza and additionally the SMS/email specialist co-op.
Utilization of Payiza Platform
You comprehend that aside from data, items or administrations obviously demonstrated as being provided by Payiza, we don't work, control, or support any data, items or administrations on the Internet in at any rate. You additionally comprehend that Payiza can't and doesn't ensure or warrant that records accessible for download through the Payiza Platform will be liberated from infections, worms or other code that might be harming. You are liable for actualizing techniques to fulfill Your specific necessities of Internet security and for precision of information and yield.
By getting to or utilizing the Payiza Platform or by benefiting Payiza Services, You consent not to:
disregard the T&Cs;
mimic any individual or element, erroneously guarantee or in any case distort Your association with any individual or substance, or access the records of others without authorization, produce someone else's computerized signature, distort the source, character, or substance of data transmitted by means of the Payiza Services, play out some other comparative false movement or in any case profit Payiza Services with what we sensibly accept to be conceivably deceitful assets;
encroach our or any outsider's protected innovation rights, privileges of exposure or security;
utilize the Payiza Services on the off chance that You are younger than 18 years without a parental support or, regardless, utilize the Payiza Services on the off chance that You are younger than 13 years of age even with a parental support and as per appropriate law;
post or transmit any message which is slanderous, abusive or which unveils private or individual issues concerning any individual;
post or transmit any message, information, picture or program which is obscene, profane or hostile in nature;
decline to coordinate in an examination or give affirmation of Your personality or some other data give by You to Payiza;
expel, dodge, incapacitate, harm or in any case meddle with security-related highlights of the Payiza Services and the Payiza Platform or highlights that implement restrictions on the utilization of the Payiza Services or the Payiza Platform;
figure out, decompile, dismantle or in any case endeavor to find the source code of as respects Payiza Services or Payiza Platform or any part thereof, with the exception of and just to the degree this is explicitly reasonable by pertinent law;
utilize the Payiza Services or the Payiza Platform in any way that could harm, incapacitate, overburden, or hinder it, including, without confinement, utilizing the Payiza Services or the Payiza Platform in a mechanized way;
adjust, adjust, decipher or make subsidiary works dependent on the Payiza Services and the Payiza Platform or any part thereof, with the exception of and just to the degree that this is allowable by pertinent law;
purposefully meddle with or harm activity of the Payiza Services or the Payiza Platform or some other client's satisfaction in it, using any and all means, including transferring or in any case spreading infections, adware, spyware, worms, or different malevolent code or document with polluting or ruinous highlights;
use any robot, bug, other programmed gadget, or manual procedure to screen or duplicate the Payiza Platform without earlier composed authorization;
meddle or disturb the Payiza Platform or systems associated with the Payiza Platform;
make any move that forces a nonsensically or lopsidedly enormous burden on Payiza's foundation/organize;
utilize any gadget, programming or routine to sidestep the Payiza Platform's robot rejection headers, or meddle or endeavor to meddle, with the Payiza Services;
manufacture headers or control identifiers or other information so as to camouflage the inception of any substance transmitted through the Payiza Platform or to control Your quality on the Payiza Platform;
sell the Payiza Services, data, or programming related with or got from it;
utilize the offices and capacities of the Payiza Platform to direct any action or request the presentation of any criminal behavior or other action which encroaches the privileges of others;
break this Agreement, the SSOID Agreement or some other understanding or strategy as might be relevant according to the T&Cs;
give bogus, off base or deluding data;
utilize the Payiza Platform to gather or acquire individual data, including without confinement, monetary data, about different clients of the Payiza Platform, aside from and just as explicitly gave in the T&Cs;
benefit Payiza Services with what Payiza sensibly accepts to be conceivably fake assets;
utilize the Payiza Services in a way that outcomes in or may bring about grumblings, debates, inversions, chargebacks, expenses, fines, punishments and other risk to Payiza, an outsider or You;
utilize the Payiza Services in a way that Payiza or any installment card arrange sensibly accept to be a maltreatment of the installment card framework or an infringement of installment card organize rules;
make any move that may cause Payiza to lose any of the Payiza Services from its specialist organizations or lose any of its energize accomplices or colleagues, including versatile administrators or telecom organizations, installment processors or different providers;
send mechanized solicitation of any sort to the Payiza Platform without express consent ahead of time from Payiza.
End; Agreement Violations
You concur that Payiza, in its sole attentiveness, for any or no explanation, and without punishment, may suspend or end Your record (or any part thereof) or Your utilization of the Payiza Services/Payiza Platform and evacuate and dispose of on the Payiza Platform all or any piece of Your record, Your client profile, or Your beneficiary profile, including Your SSOID, whenever. Payiza may likewise in its sole tact and whenever end giving access to the Payiza Services, or any part thereof, with or without notice. You concur that any end of Your entrance to the Payiza Services/Payiza Platform or any record You may have or partition thereof might be affected without earlier notification, and You concur that Payiza won't be subject to You or any outsider for any such end or interference. Any presumed fake, damaging or criminal behavior might be alluded to proper law authorization specialists. These cures are notwithstanding some other cures Payiza may have at law or in value. Upon end in any way, shape or form, You consent to quickly quit utilizing the Payiza Services/Payiza Platform.
Restriction of Liability and Damages
In no occasion, Payiza or its temporary workers, operators, licensors, accomplices or providers will be subject to You for any exceptional, backhanded, accidental, considerable, corrective, dependence, or praiseworthy harms (counting without restriction lost business openings, lost incomes, or loss of foreseen benefits or some other financial or non-monetary misfortune or harm of any nature at all) emerging out of or identifying with: (I) this Agreement; (ii) the SSOID Agreement; (iii) the Payiza Services, the Payiza Platform or any reference site/application/stage/administration; or (iv) Your utilization or powerlessness to utilize the Payiza Services, the Payiza Platform (counting any materials) or any reference locales/application/stage/administration, regardless of whether Payiza or a Payiza approved agent has been instructed concerning the chance of such harms. In no occasion, Payiza, executives, representatives, operators will be subject to You for any harms, liabilities, misfortunes, and reasons for activity emerging out of or identifying with: (I) this Agreement; (ii) the SSOID Agreement; (iii) the Payiza Services, the Payiza Platform or any reference site/application/stage/administration; or (iv) Your utilization or failure to utilize the Payiza administrations, the Payiza Platform (counting all materials) or any reference destinations/application/stage/administration; or (v) some other cooperations with Payiza, anyway caused and in the case of emerging in contract, misdeed including carelessness, guarantee or something else, past or in overabundance of the sum paid by You, assuming any, for utilizing the segment of the Payiza Service or the Payiza Platform offering ascend to the reason for activity, or past or in abundance Rs. 5,0000, whichever is less. You recognize and concur that Payiza has offered its items and administrations, set its costs, and went into this Agreement in dependence upon the guarantee disclaimers and the confinements of obligation put forward in this, that the guarantee disclaimers and the constraints of obligation put forward in this mirror a sensible and reasonable designation of hazard among You and Payiza, and that the guarantee disclaimers and the restrictions of risk put forward in this structure a basic premise of the deal among You and Payiza. Payiza would not have the option to offer the types of assistance to You on a financially sensible premise without these confinements. Pertinent law may not totally permit the restriction or prohibition of risk or coincidental or significant harms, so the above constraints or avoidances will concern You subject to appropriate law. In such cases, Payiza's obligation will be constrained to the furthest reaches allowed by appropriate law. This passage will endure the end of this Agreement.
You consent to reimburse, spare, and hold Payiza, its members, workers, officials, executives and accomplices innocuous from all cases, misfortunes, harms, and liabilities, expenses and costs, including without confinement legitimate charges and costs, emerging out of or identified with: (I) Your utilization or abuse of the Payiza Services or of the Payiza Platform; (ii) any infringement by You of this Agreement or the SSOID Agreement; or (iii) any break of the portrayals, guarantees, and contracts made by You in this. Payiza saves the right, to Your detriment, to expect the selective safeguard and control of any issue for which You are required to reimburse Payiza, including rights to settle, and You consent to help out Payiza's barrier and settlement of these cases. Payiza will utilize sensible endeavors to tell You of any case, activity, or continuing brought by an outsider that is dependent upon the prior reimbursement after getting mindful of it. This section will endure end of this Agreement.
Disclaimer; No Warranties
To the furthest reaches admissible in accordance with appropriate law, Payiza and its outsider accomplices renounce all guarantees or certifications – regardless of whether legal, express or suggested – including, yet not restricted to, inferred guarantees of merchantability, readiness for a specific reason, and non-encroachment of exclusive rights. No counsel or data, regardless of whether oral or composed, acquired by You from Payiza or through the Payiza Services or the Payiza Platform will make any guarantee or assurance other than those explicitly expressed in this. For the reasons for this Disclaimer, You explicitly recognize that as utilized in this segment, the expression "Payiza" incorporates Payiza's officials, chiefs, workers. You recognize that Payiza is an affiliate of portable energizes and isn't at risk for any outsider (telecom organizations, versatile administrators or providers) commitments because of rates, quality and every single other example, regardless of whether to any such telecom organizations' supporters or something else. You explicitly concur that utilization of the Payiza Services on the Payiza Platform is at Your sole hazard. It is Your duty to assess the exactness, fulfillment and convenience all things considered, counsel, administrations, stock and other data gave through the webpage or on the Internet by and large. Payiza doesn't warrant that the Payiza Services will be continuous or mistake free or that absconds in the site will be amended. The Payiza Services and the Payiza Platform and any information, data, outsider programming, reference locales, administrations, or programming made accessible related to or through the administrations and the site are given on a "with no guarantees" and "as accessible," "with all issues" premise and without guarantees or portrayals of any sort either express or inferred. Payiza, and its accomplices don't warrant that the information, Payiza programming, capacities, or some other data offered on or through the Payiza Services/Payiza Platform or any reference locales/stages/applications/administrations will be continuous, or liberated from mistakes, infections or other unsafe segments and don't warrant that any of the previous will be revised. Payiza and its licensors, and accomplices don't warrant or make any portrayals with respect to the utilization or the consequences of the utilization of the Payiza Services/Payiza Platform or any reference destinations/stages/applications/administrations as far as rightness, exactness, unwavering quality, or something else. You comprehend and concur that You use, get to, download, or in any case acquire data, materials, or information through the Payiza Services/Payiza Platform or any reference locales/stages/applications/administrations at Your own watchfulness and hazard and that You will be exclusively liable for any harm to Your property (counting Your PC framework and cell phone or some other gear) or loss of information that outcomes from the download or utilization of such material or information. We don't approve anybody to make any guarantee for our sake and You ought not depend on any such proclamation. This section will endure end of this Agreement. In no occasion will Payiza be obligated for any accidental, noteworthy, or roundabout harms (counting, however not constrained to, harms for loss of benefits, business interference, loss of projects or data, and so forth) emerging out of the utilization of or failure to utilize the Payiza Platform.
Proprietorship; Proprietary Rights
The Payiza Services and the Payiza Platform are possessed and worked by Payiza. The visual interfaces, illustrations, structure, aggregation, data, PC code (counting source code and article code), items, programming, administrations, and every other component of the Payiza Services and the Payiza Platform gave by Payiza (in the future Materials) are ensured by Indian copyright, exchange dress, patent, and trademark laws, universal shows, and all other significant licensed innovation and exclusive rights, and appropriate laws. As among You and Payiza, all Materials, trademarks, administration stamps, and exchange names contained on the Payiza Platform are the property of Payiza. You make a deal to avoid evacuating, dark, or adjust Payiza or any outsider's copyright, patent, trademark, or other restrictive rights sees fastened to or contained inside or got to related to or through the Payiza Services/Payiza Platform. With the exception of as explicitly approved by Payiza, You make a deal to avoid selling, permit, disseminate, duplicate, change, openly perform or show, transmit, distribute, alter, adjust, make subsidiary works from, or in any case utilize the Materials. Payiza holds all rights not explicitly conceded in this Agreement. On the off chance that You have remarks with respect to the Payiza Services and additionally the Payiza Platform or thoughts on the most proficient method to improve it, it would be ideal if you contact client assistance. If you don't mind note that thusly, You therefore permanently appoint to Payiza, and will allocate to Payiza, all rights, title and interests in and to all thoughts and recommendations and any overall protected innovation rights related therewith. You consent to perform such acts and execute such reports as might be sensibly important to consummate the previous rights.
Adjustment of this Agreement
Payiza maintains whatever authority is needed to change, adjust, include, or evacuate parts of this Agreement (each, a change and all things considered, changes) whenever by posting notice on the Payiza Platform or in any case conveying the notice to You. The progressions will get successful, and will be considered acknowledged by You, 24 hours after the underlying posting and will apply promptly on a going-ahead premise concerning Your utilization of the Payiza Platform, profiting the Payiza Services or for installment exchanges started after the posting date. On the off chance that You don't concur with any such change, Your sole and selective cure is to end Your utilization of the Payiza Services/Payiza Platform. For specific changes, Payiza might be required under pertinent law to give You notification ahead of time, and Payiza will consent to such requirements.Your proceeded with utilization of the Payiza Platform following the posting of changes will imply that You acknowledge and consent to the changes.
Payiza may give You notification and correspondences by email, SMS, pop-up messages, customary mail or postings on the Payiza Platform or by some other sensible methods. Aside from as in any case put forward in this, notice to Payiza must be sent by messenger or enlisted mail to MBR Twenty Services Private Limited.
The disappointment of Payiza to practice or uphold any privilege or arrangement of this Agreement won't comprise a waiver of such right or arrangement. Any waiver of any arrangement of this Agreement will be successful just if recorded as a hard copy and marked by Payiza.
On the off chance that any debate, discussion or guarantee emerges under this Agreement or comparable to any Payiza Service or the Payiza Platform, including any inquiry in regards to the presence, legitimacy or end of this Agreement or T&Cs (hereinafter Dispute), the gatherings will utilize every single sensible undertaking to determine such Dispute genially. In the event that the gatherings can't resolve the Dispute genially inside 30 days of the notification of such Dispute, Payiza may choose for resolve any Dispute by a coupling assertion as per the arrangements of the Indian Arbitration and Conciliation Act, 1996 (hereinafter Act). Such Dispute will be refereed on an individual premise and will not be united in any assertion with any case or contention of some other gathering. The Dispute will be settled by a sole referee, selected as per the Act. The seat of the intervention will be New Delhi and the language of this mediation will be English. It is possible that You or Payiza may look for any break or primer alleviation from a court of capable ward in New Delhi important to secure the rights or the property having a place with You or Payiza (or any of our operators, providers, and subcontractors), pending the finish of discretion. Any mediation will be secret, and neither You nor Payiza may reveal the presence, substance or consequences of any discretion, aside from as might be legally necessary or for motivations behind upholding the assertion grant. Every single regulatory charge and costs of assertion will be separated similarly among You and Payiza. In all interventions, each gathering will bear the cost of its own legal counselors and planning. This section will endure end of this Agreement.
Administering Law and Forum for Disputes
Subject to the Dispute Resolution segment above, You concur that any case or question You may have against Payiza must be settled by a court having locale in New Delhi, India. You consent to submit to the individual purview of the courts situated inside New Delhi, India, to contest every single such case or debates. This Agreement will be represented by Indian law. This passage will endure end of this Agreement.
On the off chance that any arrangement of this Agreement is held to be unlawful, void, invalid or in any case unenforceable, at that point that arrangement will be constrained or wiped out from this Agreement to the base degree required, and the rest of the arrangements will stay substantial and enforceable.
Endless supply of this Agreement, any arrangement which, by its temperament or express terms ought to endure, will endure such end or lapse as applied to moves and relationship before such end or termination.
The heading references thus are for comfort purposes just and they don't comprise a piece of these T&Cs and won't be regarded to constrain or influence any of the arrangements in this regard.